Vol. 5 No. 2: June 2024

Articles

• Analysis of Service Quality and Customer Satisfaction for Umrah at PT. Allinma Universal Using the Potential Gain in Customer Value Method

  Dimas Herlambang Putra, Iriani Iriani

  339-349

  • PDF   Article Views: 1513 times | Article Downloads: 546 times

• Analysis of Marketing Strategies with Marketing Mix at the Pratama Clinic of the Malang Police Station Using the SOAR Method

  Adriel Sitompul, Minto Waluyo

  350-358

  • PDF   Article Views: 1250 times | Article Downloads: 512 times

• Proposed Total Productive Maintenance (TPM) Implementation to Increase Heading Machine Effectiveness Using Overall Equipment Effectiveness (OEE) Method on PT. XYZ

  Rupertus Mario Serapion Leke, Joumil Aidil Saifuddin

  359-369

  • PDF   Article Views: 1564 times | Article Downloads: 912 times

• Design and Development of an Innovation Model for the Opak Machine at Opak Ketan MSMEs Cibuaya Karawang using the House of Quality Method

  Fransisca Debora, Rana Ardila Rahma, Umi Nuraini, Hani Fitria Rahmani

  370-378

  • PDF   Article Views: 1538 times | Article Downloads: 606 times

• Soybean Inventory Management in the Production Process of the Semoga Laris Tofu Factory

  Elsa Eka Putrianti, Wahyuda Wahyuda, Farida Djumiati Sitania

  379-391

  • PDF   Article Views: 1218 times | Article Downloads: 735 times

• Quality Control of Janggelan Products Using Statistical Quality Control (SQC) and Failure Mode Effect Analysis (FMEA) Methods in UD. Rizqi Agung

  M. Rizki Nur Faizal, Rr. Rochmoeljati

  392-401

  • PDF   Article Views: 1102 times | Article Downloads: 618 times

• Increasing the Quality of Bank Service Systems at the Customer Service Office (CSO) for Sustainability Customer Trust

  Iskandar Zulkarnaen, Apriyani Apriyani, Arif Nuryono, Alloysius Vendhi Prasmoro, Hibarkah Kurnia

  402-416

  • PDF   Article Views: 1267 times | Article Downloads: 523 times

• Optimization of Transportation Distribution Costs Using Improved Vogel's Approximation Method (IVAM) (Case Study: PT. Sinar Putra Pertam)

  Noor Saif Muhammad Mussafi, Alya Adianta

  417-428

  • PDF   Article Views: 1815 times | Article Downloads: 637 times

• The Effect of Marketing Mix 4P on Purchasing Decisions and Repurchasing Intention Prochiz in Indonesia Using the SEM and SWOT Methods

  Aqshal Daffa Nugroho, Minto Waluyo

  429-436

  • PDF   Article Views: 1960 times | Article Downloads: 1195 times

• Analysis of Waste in the Warehousing Process of PT. Asia Plastik sing Lean Warehousing and Improvement Strategy with Kaizen Method

  M. Rizqy Ifaldhi Putra, Rr. Rochmoeljati

  437-450

  • PDF   Article Views: 2213 times | Article Downloads: 1049 times

• A Tapped Density Taguchi Optimization for Orange Peel Particulate Green Fillers

  Oluwaseyi Ayodele Ajibade, Johnson Olumuyiwa Agunsoye, Sunday Ayoola Oke

  451-464

  • PDF   Article Views: 1386 times | Article Downloads: 437 times

• Analysis of the Influence of Human Resource Development, Motivation, and Work Environment on Employee Performance and Employee Productivity (Case Study at PT. Mandiri Karya Kirana)

  Levina Pridynafiah, Minto Waluyo

  465-476

  • PDF   Article Views: 1433 times | Article Downloads: 684 times

• Soybean Inventory Management at Gesit Tahu Factory Using the Economic Order Quantity (EOQ) Method

  Rahmat Hidayat, Wahyuda Wahyuda, Farida Djumiati Sitania

  477-486

  • PDF   Article Views: 2101 times | Article Downloads: 937 times

• Implementation of Reverse Logistics System in the Metal Industry Using Supply Chain Operation References (SCOR) Model with Analytical Hierarchy Process (AHP) Method

  Farida Pulansari, Isna Nugraha, Yekti Condro Winursito

  487-496

  • PDF   Article Views: 1564 times | Article Downloads: 592 times

• The Development of Bioindustry Technology in Realizing IoT-Based Sustainable Agricultural Industry Waste Management in West Java

  Grace Evelyn, Aditya Vieri Saputra, Dinda Damarisa Anggadewi, Uly Amrina

  497-507

  • PDF   Article Views: 1312 times | Article Downloads: 652 times

• Root Causes of Brake Caliper Problems as A Corrective Action in Front of LH: A Case Study in Manufacturing Industry

  Siti Aisyah, Priskila Timaha Huwae, Fransisca Debora, Choesnul Jaqin, Tosty Maylangi Sitorus

  508-516

  • PDF   Article Views: 1622 times | Article Downloads: 661 times

• Analysis of Quality Control of Bread Products Using the Seven Tools Method and Kaizen in Banana Bread Shop Jombang

  Elin Ken Khakiki, Dwi Sukma Donoriyanto

  517-528

  • PDF   Article Views: 1635 times | Article Downloads: 1362 times

• Analysis of Raw Material Inventory Control Using the Min-Max Stock Method to Control Inventory Costs at PT. Artha King Indonesia

  Ardana Ramadhan, Joumil Aidil Saifuddin

  529-544

  • PDF   Article Views: 2112 times | Article Downloads: 1346 times

• Paper Distribution Route Optimization Using Ant Colony Method at PT. XY

  Muhammad Yusril Nezarulloh, Sumiati Sumiati

  545-553

  • PDF   Article Views: 1097 times | Article Downloads: 538 times

• The Influence of Service Quality on Customer Satisfaction Using the Banking Service Quality (BSQ) Method

  Rahmad Hidayat, La Ode Ahmad Safar Tosungku, Theresia Amelia Pawitra

  554-563

  • PDF   Article Views: 1945 times | Article Downloads: 604 times

• Ergonomic Analysis of Working Positions in Petis Processing with the RULA Method at UD Murni Sidoarjo

  Dimas Immannulloh, Tranggono Tranggono

  564-573

  • PDF   Article Views: 1125 times | Article Downloads: 722 times

• System Dynamic Approach to Analyzing the Watermelon Supply Chain in Sidoarjo, East Java

  R. Vanji Abdillah Ubaiyi, Dwi Sukma Donoriyanto, Nur Rahmawati

  574-579

  • PDF   Article Views: 992 times | Article Downloads: 421 times

• Synergizing QCC and PDCA Approaches to Foster Kaizen Practices in Wingbox Production at Karoseri

  Fredy Sumasto, Muhamad Eryl Saputra Syaeful, Edwin Sahrial Solih, Finna Suroso, Astriyani Sandya Paramita

  580-588

  • PDF   Article Views: 2501 times | Article Downloads: 653 times

• Implementation of Lean Manufacturing Approach Using Value Stream Mapping to Optimize Cycle Time and Reduce Process Waste (Case Study: CV. Teguh Jaya Mandiri)

  Salmaa Lu'lu'ul Maknun, Joumil Aidil

  589-599

  • PDF   Article Views: 2138 times | Article Downloads: 1471 times

• Optimization of MQL-Turning Process Parameters to Produce Environmentally-Benign AISI 4340 Alloy with Nano-Lubricants using Cuckoo Search Algorithm

  Chukwuka Prosper Ozule, Sunday Ayoola Oke, John Rajan, Ugochukwu Sixtus Nwankiti, Swaminathan Jose, Elkanah Olaosebikan Oyetunji, Kasali Aderinmoye Adedeji, Ugochukwu Sixtus Nwankiti

  600-610

  • PDF   Article Views: 1286 times | Article Downloads: 499 times

• Analysis of Customer Satisfaction Levels Towards the Parking System at Ittelkom Surabaya using Servqual Methods

  Nabilla Adinna Cahyani, Rizqa Amelia Zunaidi, Benazir Imam Arif Muttaqin

  611-619

  • PDF   Article Views: 1519 times | Article Downloads: 734 times

• Quality Control Analysis to Minimize the Risk of Defective Products Using Statistical Process Control (SPC) and Failure Modes and Effect Analysis (FMEA) Methods (Case Study: PT XYZ Samarinda)

  Azura Dahlia, La Ode Ahmad Safar Tongsuku, Suwardi Gunawan

  620-631

  • PDF   Article Views: 1728 times | Article Downloads: 690 times

• Analysis of Shoe Upper Product Defect with the Seven Tools and Failure Mode and Effect Analysis (FMEA) Methods in PT. XYZ

  Abdul Fattah Juniawan, Sumiati Sumiati

  632-640

  • PDF   Article Views: 1504 times | Article Downloads: 918 times

• Improving Citizen Satisfaction in Dukuh Menanggal: A Six Sigma-Based Quality Enchancehement Strategy

  Mochammad Zulfikar Alfany, Rizqa Amelia Zunaidi

  641-648

  • PDF   Article Views: 1207 times | Article Downloads: 578 times

• Parametric Selection and Optimization of Al-Mg-Mn-Zr-Er Alloy Weld Bead Geometry Welded by Laser Using the Aspect Ratio-Based Taguchi Method

  Akwaeno Uduak Umoh, Sunday Ayoola Oke, John Rajan, Adeyinka Oluwo, Manasseh Olusegun Oyekeye, Swaminathan Jose, Samuel Bolaji Aderibigbe, Samson Oluwaseun Odudare

  649-662

  • PDF   Article Views: 1604 times | Article Downloads: 624 times