Vol 5, No 2

June 2024

DOI: http://dx.doi.org/10.22441/ijiem.v5i2

Table of Contents

Articles

Analysis of Service Quality and Customer Satisfaction for Umrah at PT. Allinma Universal Using the Potential Gain in Customer Value Method
10.22441/ijiem.v5i2.21988
Dimas Herlambang Putra, Iriani Iriani
PDF
339-349
Analysis of Marketing Strategies with Marketing Mix at the Pratama Clinic of the Malang Police Station Using the SOAR Method
10.22441/ijiem.v5i2.22436
Adriel Sitompul, Minto Waluyo
PDF
350-358
Proposed Total Productive Maintenance (TPM) Implementation to Increase Heading Machine Effectiveness Using Overall Equipment Effectiveness (OEE) Method on PT. XYZ
10.22441/ijiem.v5i2.23832
Rupertus Mario Serapion Leke, Joumil Aidil Saifuddin
PDF
359-369
Design and Development of an Innovation Model for the Opak Machine at Opak Ketan MSMEs Cibuaya Karawang using the House of Quality Method
10.22441/ijiem.v5i2.28341
Fransisca Debora, Rana Ardila Rahma, Umi Nuraini, Hani Fitria Rahmani
PDF
370-378
Soybean Inventory Management in the Production Process of the Semoga Laris Tofu Factory
10.22441/ijiem.v5i2.24140
Elsa Eka Putrianti, Wahyuda Wahyuda, Farida Djumiati Sitania
PDF
379-391
Quality Control of Janggelan Products Using Statistical Quality Control (SQC) and Failure Mode Effect Analysis (FMEA) Methods in UD. Rizqi Agung
10.22441/ijiem.v5i2.22738
M. Rizki Nur Faizal, Rr. Rochmoeljati
PDF
392-401
Increasing the Quality of Bank Service Systems at the Customer Service Office (CSO) for Sustainability Customer Trust
10.22441/ijiem.v5i2.24985
Iskandar Zulkarnaen, Apriyani Apriyani, Arif Nuryono, Alloysius Vendhi Prasmoro, Hibarkah Kurnia
PDF
402-416
Optimization of Transportation Distribution Costs Using Improved Vogel's Approximation Method (IVAM) (Case Study: PT. Sinar Putra Pertam)
10.22441/ijiem.v5i2.27288
Noor Saif Muhammad Mussafi, Alya Adianta
PDF
417-428
The Effect of Marketing Mix 4P on Purchasing Decisions and Repurchasing Intention Prochiz in Indonesia Using the SEM and SWOT Methods
10.22441/ijiem.v5i2.22040
Aqshal Daffa Nugroho, Minto Waluyo
PDF
429-436
Analysis of Waste in the Warehousing Process of PT. Asia Plastik sing Lean Warehousing and Improvement Strategy with Kaizen Method
10.22441/ijiem.v5i2.22741
M. Rizqy Ifaldhi Putra, Rr. Rochmoeljati
PDF
437-450
A Tapped Density Taguchi Optimization for Orange Peel Particulate Green Fillers
10.22441/ijiem.v5i2.22415
Oluwaseyi Ayodele Ajibade, Johnson Olumuyiwa Agunsoye, Sunday Ayoola Oke
PDF
451-464
Analysis of the Influence of Human Resource Development, Motivation, and Work Environment on Employee Performance and Employee Productivity (Case Study at PT. Mandiri Karya Kirana)
10.22441/ijiem.v5i2.22341
Levina Pridynafiah, Minto Waluyo
PDF
465-476
Soybean Inventory Management at Gesit Tahu Factory Using the Economic Order Quantity (EOQ) Method
10.22441/ijiem.v5i2.22938
Rahmat Hidayat, Wahyuda Wahyuda, Farida Djumiati Sitania
PDF
477-486
Implementation of Reverse Logistics System in the Metal Industry Using Supply Chain Operation References (SCOR) Model with Analytical Hierarchy Process (AHP) Method
10.22441/ijiem.v5i2.23366
Farida Pulansari, Isna Nugraha, Yekti Condro Winursito
PDF
487-496
The Development of Bioindustry Technology in Realizing IoT-Based Sustainable Agricultural Industry Waste Management in West Java
10.22441/ijiem.v5i2.23752
Grace Evelyn, Aditya Vieri Saputra, Dinda Damarisa Anggadewi, Uly Amrina
PDF
497-507
Root Causes of Brake Caliper Problems as A Corrective Action in Front of LH: A Case Study in Manufacturing Industry
10.22441/ijiem.v5i2.22021
Siti Aisyah, Priskila Timaha Huwae, Fransisca Debora, Choesnul Jaqin, Tosty Maylangi Sitorus
PDF
508-516
Analysis of Quality Control of Bread Products Using the Seven Tools Method and Kaizen in Banana Bread Shop Jombang
10.22441/ijiem.v5i2.22205
Elin Ken Khakiki, Dwi Sukma Donoriyanto
PDF
517-528
Analysis of Raw Material Inventory Control Using the Min-Max Stock Method to Control Inventory Costs at PT. Artha King Indonesia
10.22441/ijiem.v5i2.22293
Ardana Ramadhan, Joumil Aidil Saifuddin
PDF
529-544
Paper Distribution Route Optimization Using Ant Colony Method at PT. XY
10.22441/ijiem.v5i2.22356
Muhammad Yusril Nezarulloh, Sumiati Sumiati
PDF
545-553
The Influence of Service Quality on Customer Satisfaction Using the Banking Service Quality (BSQ) Method
10.22441/ijiem.v5i2.24254
Rahmad Hidayat, La Ode Ahmad Safar Tosungku, Theresia Amelia Pawitra
PDF
554-563
Ergonomic Analysis of Working Positions in Petis Processing with the RULA Method at UD Murni Sidoarjo
10.22441/ijiem.v5i2.22381
Dimas Immannulloh, Tranggono Tranggono
PDF
564-573
System Dynamic Approach to Analyzing the Watermelon Supply Chain in Sidoarjo, East Java
10.22441/ijiem.v5i2.22388
R. Vanji Abdillah Ubaiyi, Dwi Sukma Donoriyanto, Nur Rahmawati
PDF
574-579
Synergizing QCC and PDCA Approaches to Foster Kaizen Practices in Wingbox Production at Karoseri
10.22441/ijiem.v5i2.22816
Fredy Sumasto, Muhamad Eryl Saputra Syaeful, Edwin Sahrial Solih, Finna Suroso, Astriyani Sandya Paramita
PDF
580-588
Implementation of Lean Manufacturing Approach Using Value Stream Mapping to Optimize Cycle Time and Reduce Process Waste (Case Study: CV. Teguh Jaya Mandiri)
10.22441/ijiem.v5i2.22440
Salmaa Lu'lu'ul Maknun, Joumil Aidil
PDF
589-599
Optimization of MQL-Turning Process Parameters to Produce Environmentally-Benign AISI 4340 Alloy with Nano-Lubricants using Cuckoo Search Algorithm
10.22441/ijiem.v5i2.22728
Chukwuka Prosper Ozule, Sunday Ayoola Oke, John Rajan, Ugochukwu Sixtus Nwankiti, Swaminathan Jose, Elkanah Olaosebikan Oyetunji, Kasali Aderinmoye Adedeji, Ugochukwu Sixtus Nwankiti
PDF
600-610
Analysis of Customer Satisfaction Levels Towards the Parking System at Ittelkom Surabaya using Servqual Methods
10.22441/ijiem.v5i2.22826
Nabilla Adinna Cahyani, Rizqa Amelia Zunaidi, Benazir Imam Arif Muttaqin
PDF
611-619
Quality Control Analysis to Minimize the Risk of Defective Products Using Statistical Process Control (SPC) and Failure Modes and Effect Analysis (FMEA) Methods (Case Study: PT XYZ Samarinda)
10.22441/ijiem.v5i2.24039
Azura Dahlia, La Ode Ahmad Safar Tongsuku, Suwardi Gunawan
PDF
620-631
Analysis of Shoe Upper Product Defect with the Seven Tools and Failure Mode and Effect Analysis (FMEA) Methods in PT. XYZ
10.22441/ijiem.v5i2.22414
Abdul Fattah Juniawan, Sumiati Sumiati
PDF
632-640
Improving Citizen Satisfaction in Dukuh Menanggal: A Six Sigma-Based Quality Enchancehement Strategy
10.22441/ijiem.v5i2.22872
Mochammad Zulfikar Alfany, Rizqa Amelia Zunaidi
PDF
641-648
Parametric Selection and Optimization of Al-Mg-Mn-Zr-Er Alloy Weld Bead Geometry Welded by Laser Using the Aspect Ratio-Based Taguchi Method
10.22441/ijiem.v5i2.22749
Akwaeno Uduak Umoh, Sunday Ayoola Oke, John Rajan, Adeyinka Oluwo, Manasseh Olusegun Oyekeye, Swaminathan Jose, Samuel Bolaji Aderibigbe, Samson Oluwaseun Odudare
PDF
649-662