Quality improvement of food products using taguchi method: a study in a bread product SME

Fakhri Ikhwanul Alifin, Rana Ardila Rahma, Ikhwanussafa Sadidan, Risma Fitriani

Abstract


Quality is one of the most crucial factors for manufactured products. Good product quality will increase customer loyalty and hence, higher profit for the company. SR company is a local Small Medium Enterprise (SME) in Bandung that produces bread products. Among various kinds of bread, Kadet is the main product with an average production of approximately 1000 pcs per day. In addition, Kadet bread has numerous defective products with an average of 3%-5% per 1000 pcs. Moreover, Kadet is a product baked at high temperatures, and hence, the timing of the production staff is crucial to prevent defectiveness. In this work, we use the Taguchi method to obtain factors that produce defectiveness and the combination of the optimal production factors. Furthermore, using the Analysis of Variance, the results show the optimal process design for minimum defective Kadet bread products as the process evaluation for better product quality. 

Keywords


quality; design of experiment; taguchi method; defective products

Full Text:

PDF

References


Abasi, S., Minaei, S., Jamshidi, B., & Fathi, D. (2018). Dedicated non-destructive devices for food quality measurement: A review. In Trends in Food Science and Technology (Vol. 78, pp. 197–205). Elsevier Ltd. https://doi.org/10.1016/j.tifs.2018.05.009

Arifin, D. (2018). Analisis Perbaikan Waktu Setup Dengan Menggunakan Metode SMED Untuk Meningkatkan Produktivitas PT. Trimitra Chitra Hasta. Jurnal KaLIBRASI - Karya Lintas Ilmu Bidang Rekayasa Arsitektur, Sipil, Industri., 1(1), 1–14. https://doi.org/10.37721/kalibrasi.v8i0.313

Chang, T. C., & Faison III, E. (2001). Shrinkage behavior and optimization of injection molded parts studied by the Taguchi method. Polymer Engineering & Science, 41(5), 703–710. https://doi.org/https://doi.org/10.1002/pen.10766

Chen, S., & Lee, D. (2023). Small and vulnerable: SME productivity in the great productivity slowdown. Journal of Financial Economics, 147(1), 49–74. https://doi.org/https://doi.org/10.1016/j.jfineco.2022.09.007

Garvin, D. A. (1984). Product quality: An important strategic weapon. Business Horizons, 27(3), 40–43. https://doi.org/https://doi.org/10.1016/0007-6813(84)90024-7

Heizer, J., & Render, B. (2011). Operations Management. Pearson.

Lagerkvist, C. J., Normann, A., & Åström, A. (2017). Product satisfaction in food choice is multiple-reference dependent: Evidence from an in-store non-hypothetical consumer experiment on bread. Food Quality and Preference, 56, 8–17. https://doi.org/https://doi.org/10.1016/j.foodqual.2016.09.006

Ibrahim, I., Arifin, D., & Khairunnisa, A. (2020). Analisis Pengendalian Kualitas Menggunakan Metode Six Sigma Dengan Tahapan DMAIC Untuk Mengurangi Jumlah Cacat Pada Produk Vibrating Roller Compactor Di PT. Sakai Indonesia. Jurnal KaLIBRASI - Karya Lintas Ilmu Bidang Rekayasa Arsitektur, Sipil, Industri., 3(1), 18–36. https://doi.org/10.37721/kal.v3i1.639

Martinez-Cillero, M., Lawless, M., & O’Toole, C. (2023). Analyzing SME investment, financing constraints, and its determinants. A stochastic frontier approach. International Review of Economics & Finance, 85, 578–588. https://doi.org/https://doi.org/10.1016/j.iref.2023.01.029

Moayyedian, M., Abhary, K., & Marian, R. (2018). Optimization of injection molding process based on fuzzy quality evaluation and Taguchi experimental design. CIRP Journal of Manufacturing Science and Technology, 21, 150–160. https://doi.org/10.1016/j.cirpj.2017.12.001

Mpele Lekhanya, L., & Lucky Dlamini, H. (2017). Customer’s perception towards product quality of automotive SMEs operating in Metropolitan areas, and consideration of environmental impact. Environmental Economics, 8(1), 36–45. https://doi.org/10.21511/ee.08(1).2017.04

Oktem, H., Erzurumlu, T., & Uzman, I. (2007). Application of Taguchi optimization technique in determining plastic injection molding process parameters for a thin-shell part. Materials & Design, 28(4), 1271–1278. https://doi.org/https://doi.org/10.1016/j.matdes.2005.12.013

Rahadi, R. A. (2016). Opportunities and Challenges for Micro-Small and Medium Business in Indonesia Facing ASEAN Economic Community. Journal of Management and Entrepreneurship, 18(1). https://doi.org/10.9744/jmk.18.1.45-53

Schötz, S., Butzer, S., Molenda, P., Drews, T., & Steinhilper, R. (2017). An Approach Towards an Adaptive Quality Assurance. Procedia CIRP, 63, 189–194. https://doi.org/10.1016/j.procir.2017.03.096

Silva, R. P., Saraiva, C., & Mamede, H. S. (2022). Assessment of organizational readiness for digital transformation in SMEs. Procedia Computer Science, 204, 362–369. https://doi.org/https://doi.org/10.1016/j.procs.2022.08.044

Soejanto, I. (2009). Desain Eksperimen dengan Metode Taguchi. Graha Ilmu.

Soundararajan, K., & Reddy, K. J. (2020). Productivity and quality improvement through DMAIC in SME. International Journal of Productivity and Quality Management, 31(2), 271. https://doi.org/10.1504/IJPQM.2020.110027

Sower, V. E., Savoie, M. J., & Renick, S. (1999). An Introduction to Quality Management and Engineering: Based on the American Society for Quality’s Certified Quality Engineer Body of Knowledge. Prentice Hall. https://books.google.co.bw/books?id=qlMMMQAACAAJ

Walpole, R. E., Myers, R. H., Myers, S. L., & Ye, K. (2017). Probability and Statistics for Engineers and Scientists. Pearson. https://books.google.co.id/books?id=aOKHrgEACAAJ

Wicaksono, T., Hossain, M. B., & Illés, C. B. (2021). Prioritizing Business Quality Improvement of Fresh Agri-Food SMEs through Open Innovation to Survive the Pandemic: A QFD-Based Model. Journal of Open Innovation: Technology, Market, and Complexity, 7(2), 156. https://doi.org/https://doi.org/10.3390/joitmc7020156

Yuniarto, T., Anggoro, P. W., & Bawono, B. (2022). Optimization of Quality Improvement and Production Capacity at Prayogo’s Chicken Slaughterhouse SME. Journal of Innovation and Community Engagement, 3(4), 253–267. https://doi.org/10.28932/ice.v3i4.5577




DOI: http://dx.doi.org/10.22441/oe.2023.v15.i2.078

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Operations Excellence: Journal of Applied Industrial Engineering

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Journal ISSN:

Portal ISSNPrint ISSN: 2085-4293
Online ISSN: 2654-5799

Tim Editorial Office
Operations Excellence: Journal of Applied Industrial Engineering
Magister Teknik Industri Universitas Mercu Buana
Jl. Raya Meruya Selatan No. 1 Kembangan Jakarta Barat
Email: [[email protected]]
Website: http://publikasi.mercubuana.ac.id/index.php/oe
Journal DOI: 10.22441/oe

The Journal is Indexed and Journal List Title by:

                 

 

 

Operations Excellence: Journal of Applied Industrial Engineering is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.