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• ANALISIS KUALITAS LAYANAN PENDIDIKAN DENGAN MENGGUNAKAN INTEGRASI METODE SERVQUAL DAN QFD: STUDI KASUS SEKOLAH YASPORBI

  Deny Wibisono

  44-55

• Planning to improve the quality of public services using servqual and Quality Function Deployment integration

  Anis Saleh, Yan Herdianzah, Andi Pawennari, Arfandi Ahmad

  12-20

  2023-08-05

• Analysis of factors influencing customer satisfaction dkriuk fried chicken serua using PLS-SEM

  Dikki Mahardika, Dadang Surjasa, Dian Mardi Safitri

  154-163

  2023-11-30

• The influences of product quality, price and service quality to increase consumer satisfaction of Dorayaki product at CV Abe Seika

  Sarah Isniah, Romli Septiadi, Aprillia Susmita

  263-272

  2020-07-31

• USULAN PERBAIKAN KUALITAS PELAYANAN DI UNIT PELAKSANA PTSP KOTA ADMINISTRASI JAKARTA BARAT MENGGUNAKAN METODE FUZZY-SERVQUAL DAN QFD

  Dwi Rahmawati

  204-212

  2018-09-06

• Analisis Kualitas Pelayanan terhadap Tingkat Kepuasan Pelanggan pada Stasiun Pengisian Bahan Bakar Umum: Studi Kasus SPBU 64.752.02

  Yolla Depriany Rimba Panggalo, La Ode Ahmad Safar Tosungku, Lina Dianati Fathimahhayati

  187-199

  2022-09-01

• Analysis of the influence of service quality on customer satisfaction using the customer satisfaction index and servqual methods: a case study of PT Charoen Pokphand Indonesia

  Rizal Syarifuddin, Muhammad Asrul

  276-286

  2026-02-16

• Analisis kualitas pelayanan bus pariwisata dengan metode service quality dan importance performance analysis

  Eka Indah Yulistyari, Chotibul Umam, M. Reiza Fachrozy

  144-152

  2019-07-23

• The influence of service quality on customer satisfaction in maintaining loyalty at Coco SPBU in Medan City

  Ines Adewinda Purba, Dadang Surjasa, Dian Mardi Safitri

  123-134

  2024-08-13

• Analisis Dimensi Kualitas Pelayanan Televisi Berlangganan

  Rorio Gomgom Simarmata

  61-70

  2019-03-20