The Use of E-Money During the Covid-19 Pandemic: Attitudes and Interests of Balinese People

Ida Ayu Nyoman Yuliastuti, Putu Kepramareni, Desak Ayu Sriary Bhegawati, Ni Luh Gede Putu Purnawati

Abstract


Objectives: The objective of this research is to review and analyze the impact of perceived ease of use, perceived usefulness, and perceived risk on attitude toward using and intention to use e-money during the Covid-19 pandemic.

Methodology: The example utilized upwards of 115 respondents with an accidental sampling method and the data were processed and analyzed using SEM-PLS.

Finding: The outcomes showed that intentions to use e-money were influenced by perceived ease of use, perceived usefulness, and attitude toward using, while perceived risk didn't influence attitude toward using and intention to use e-money.

Conclusion: The use of e-money has increased because e-money can provide more convenience and benefits in reducing the risk of spreading covid-19. The utilization of e-money additionally turns out to be more compelling when there is social removal so that dangers, for example, network interruption and security presently don't influence the utilization of e-money.

 


Keywords


attitude toward using; covid-19; e-money; intention to use; perceived.

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References


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DOI: http://dx.doi.org/10.22441/jurnal_mix.2022.v12i1.009

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MIX: Jurnal Ilmiah Manajemen
Journal URL: http://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix
Journal DOI: 10.22441/jurnal_mix
P-ISSN: 2088-1231
E-ISSN: 2460-5328

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