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Vol 11, No 1 (2021): MIX : Jurnal Ilmiah Manajemen Investigations of Customer Loyalty: Strengthening Product Quality, Brand Image and Customer Satisfaction Abstract  PDF
Enjang Sudarman, Harries Madiistriyatno, Ikbal Sudarman
 
Vol 12, No 1 (2022): MIX: Jurnal Ilmiah Manajemen The Impact of E-CRM and Customer Experience on E-Commerce Consumer Loyalty Through Satisfaction in Indonesia Abstract  PDF
Nurjannah Nurjannah, Erwina Erwina, Jafar Basalamah, Muh. Haerdiansyah Syahnur
 
Vol 9, No 3 (2019): MIX: Jurnal Ilmiah Manajemen Pembentuk Word of Mouth pada Perusahaan Penerbangan Bertarif Murah di Indonesia Abstract  PDF
Yasintha Soelasih, Sumani Sumani
 
Vol 9, No 1 (2019): MIX: Jurnal Ilmiah Manajemen DETERMINANTS OF CUSTOMER`S SWITCHING INTENTION BASED ON EXPERIENCE AND SHARIA VALUE CONGRUITY Abstract  PDF
Muthmainah ., Muhammad Cholil
 
Vol 7, No 3 (2017): MIX: Jurnal Ilmiah Manajemen PENGARUH SERVICE STANDARD COMMUNICATION DAN KOMITMEN MANAJEMEN TERHADAP KUALITAS LAYANAN DAN KEPUASAN PELANGGAN Abstract  PDF
Lulu Setiawati, Josephine Kurniawati Tjahjono
 
Vol 6, No 2 (2016): MIX: Jurnal Ilmiah Manajemen ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB), SERVICE QUALITY, AND PATIENT SATISFACTION: A CASE STUDY OF THE NURSES IN PRIVATE HOSPITALS OF SURABAYA Abstract  PDF
Thomas Stefanus Kaihatu, Sundring Pantja Djati
 
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